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SAP Consulting

Remote System Management

Ongoing and assured support for all lines of business/SAP systems and third-party systems integrated with SAP at a time when it is becoming increasingly difficult to find qualified personnel.

SAP Consulting


																
																												
            

Remote System Management

As part of Remote System Management, Phoron ensures SAP system operation through preventive, precautionary and regular measures and with the support of the powerful SAP Focused Run monitoring system.

Unsere Leistungen für Ihren sicheren SAP-Systembetrieb

  • Daily up-to-date reconciliation of SAP system requirements with the respective customer systems (patch level, security requirements)

  • Support, monitoring & alerting - as part of a flat monthly fee
    (monitoring of systems, dashboard for customers)

  • Technical Quality Checks - as part of a flat monthly fee
    (daily evaluation/report, graphical representation, evaluation, monthly review and clarification of relevant notices, hot news)

  • Mission Critical Support
    (proactive protection of the system, quality checks, message processing, solution proposals, root cause analysis, escalation procedures)

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We support you

Phoron provides the necessary personnel capacities for all industry/SAP systems and third-party systems integrated in SAP and offers professional support within the scope of remote operation management by personnel who have the necessary knowledge and experience in the area of SAP Basis, HANA and operating systems.

 

Services are provided remotely or, in exceptional cases, on-site at the customer's request. For ticket management, Phoron provides a service desk/on-call service.

Ready to start your project?

Get in touch with me.

Michael Preschnofsky

Michael Herrmann-Preschnofsky

Managing Director Germany
Sales & Marketing Director